Frequently asked questions we receive
At Dream Bat Company customer service is our top priority and we want to make your shopping experience with us the best we can make it. See our list below of frequently asked questions to help guide you with your buying process or any concerns that you may have when ordering with us.
If you do not see the answer to your question below please email us at firstname.lastname@example.org
Frequently asked questions
What is the warranty on your wood bats?
So you want to know about warranties on wood bats? Great question.
How long will my order take to ship?
Custom Bats will take 2-3 weeks typically. Sometimes sooner and unfortunatley sometimes longer. This all depends on the time of year the bat is purchased. Typically busy season is March-September and longer wait times tend to occur then.
How do I care for my wood bat?
Store your wood bat vertically, handle up. Clean your bat with alcohol after using and keep the bat dry during storage. Use linseed oil if your bat gets wet. You may smooth the bat using a piece of bone or similar hard surface.
What is the quality of wood used in your bats?
Our wood bats are cut from our top 10% of maple, ash, or birch billets. We also offer a Pro Prime Reserve wood option which means your wood bat is being made with the top 3% of wood available, the same quality as the top pros.
How do I know what bat to choose?
That is a great question, we offer different types of woods that come in a variety of sizes and weights. See our bat guide for more details. click here for bat guide