STORE POLICY

REUTRNS AND EXCHANGES

Returns or exchanges are available for items purchased directly from Dreambats.com within 15 days from date of receipt. Please see below for specific conditions for return/exchange based on specific product categories. Return/exchange is not available for clearance items or personalized products (i.e. engraved metal bats). 

For more information on our warranty policy and process please visit our warranty page

Any items other than custom made wood bats can be returned within 15 days.  Buyer has to pay for return shipping.  Custom wood bats can not be returned unless the issue is due to a manufacturing error.  All items must be unused to receive a full refund or credit.  To initiate a return, please email us at info@dreambats.com

 

WARRANTY POLICY

Optional 60 Day Bat Breakage Coverage Option: Select "Yes, Give it to me." at checkout in your cart for an additional $40.

If your bat breaks within the 60 day coverage period, simply send us a picture of your broken bat and we will replace it!

No questions asked.**

Privacy & Safety

Thank you for visiting Dreambats.com

 

This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for Dreambats.com. If you link to other web sites, please review the privacy policies posted at those sites.

Collection of Information

We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Distribution of Information

We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.

Commitment to Data Security

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact Information

If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:

By e-mail: info@dreambats.com
By Phone: (860) 965-3413

We reserve the right to make changes to this policy. Any changes to this policy will be posted.

Wholesale Inquiries

If you have any questions, or are interested in becoming a wholesaler or interested in seller some of

our products you may contact us using the information below:

By e-mail: info@dreambats.com
By Phone: (860) 965-3413

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments